【 Pre-order 】Morse Floor Washer V9

【 Pre-order Delay Notice 】

Dear Customers,

Due to unforeseen circumstances, the pre-order schedule has been delayed:

Original Schedule
📦 Stock Arrival: Mid-August 2026
🚚 Commencement: End-August 2026

Updated Schedule
📦 Stock Arrival: Mid-September 2026
🚚 Commencement: End-September 2026

If the stock arrives earlier than expected, we will ship your order as soon as possible.

We sincerely apologize for the delay and appreciate your patience and understanding. Thank you for your support.

Pre-Order Delivery Terms and Conditions:

- The expected arrival date provided may be earlier or later than the estimated date.

- We will ship your order within the next 3-5 working days from the Estimated Time of Arrival.

- There may be delay of Estimated Time of Arrival due to unforeseen circumstances. (eg. Delaying by custom clearance, transport breakdown and etc.) In such cases, we will keep you updated on any changes.

【 Enjoy 2-Year VIP Warranty Service 】

✅ 1-Year Warranty for Battery
(The battery is a consumable component. Natural power reduction over time is not covered under this warranty.)

✅ 1-Year Warranty for Water Tank
(Coverage applies exclusively to the electrolyzed water module. The outer shell of the water tank is excluded, as it is considered a wear-and-tear component.)

✅ Free diagnosis, servicing, and repairs
✅ Free return shipping (within West Malaysia)
✅ Free replacement of internal components (motor, internal chip, etc.)
✅ Not applicable to human-caused damage (e.g., cracks, breakage, or misuse)

【 🚫 Warranty Exclusions 】

To ensure product integrity and fair service, the following are not covered under this warranty:

• Damage caused by misuse, abuse, or accidents (e.g., dropping, using the wrong voltage)

• Normal wear-and-tear parts such as filters, brushes, hoses, and batteries (with reduced capacity)

• Cosmetic damage that does not affect performance (scratches, discoloration, or dents)

• Use of non-genuine parts or unauthorized repairs/modifications

• Failure to follow proper cleaning and care guidelines.( neglecting to clean filters, brushes.)

• Damage caused by external factors (e.g., water exposure, fire, power surges, or extreme weather)

• Use for commercial or industrial purposes when intended for household use only

｜Why MORSE｜

☑️   After Sales Service

        -Whatsapp +60183831316 

        -Monday - Friday 10am-5pm (Except PH)

☑️  3S Service Center | Kota Damansara

       - Whatsapp +018-918 1316

       -Monday - Sunday (11am-8pm)

☑️  Free Return Warranty Support

       -If you're located in West Malaysia, we will assign courier service go for collect and check.    

       (Only for 1st year)

☑️  Dedicated Support

☑️  0% Interest Installment 

        -Selected bank / 6-12 months

Store & Service center Location:

Headquarters | Johor Bahru

9, Jalan Ekoperniagaan 1/10, Taman Ekoperniagaan 81100 Johor Bahru, Johor

Flagship Store | Pavilion Bukit Jalil

Pavilion Bukit Jalil, Orange Zone (Level 4 , L4.83.00)

Persiaran Jalil 8, Bukit Jalil, 57000 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur

Morse 3S Store｜Kota Damansara

Kompleks Perindustrian EmHub, A-01-05, Persiaran Surian, Seksyen 3,

Taman Sains Selangor, Kota Damansara 47810 PJ Selangor

Flagship Store｜JB Mid Valley Southkey

Mid Valley Southkey (Level 2, S-033)

1,The Mall, Mid Valley Southkey, Persiaran Southkey 1, Kota Southkey, 80150, Johor Bahru, Johor